Privacy Policy

At Triage Forensics, we are committed to protecting your privacy and ensuring the security of your personal and professional data. This Privacy Policy outlines how we collect, use, and safeguard information when you interact with our website and engage our digital forensic services.

1. Information We Collect

We only collect information that is necessary to provide our digital forensic and expert witness services. This may include:

• Contact Information: Names, email addresses, phone numbers, and physical addresses provided through our contact forms or direct communication.
• Case-Related Information: Data and evidence provided by you or your legal representation for the purpose of forensic analysis.
• Website Usage Data: Non-personally identifiable information collected automatically, such as IP addresses, browser types, and interaction metrics, to help us improve our website performance.

2. How We Use Your Information

We use the information collected exclusively for the following purposes:

• To communicate with you regarding inquiries, case updates, and consultations.
• To perform digital forensic examinations, analysis, and prepare expert reports as instructed.
• To comply with legal obligations and industry regulatory standards.
• To maintain and improve the security and functionality of our website.

3. Data Protection and Confidentiality

Due to the sensitive nature of our work, strict confidentiality and chain of custody protocols govern all data we handle. We implement advanced technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and digital evidence.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may disclose information only under the following circumstances:

• When explicitly authorized by you or your legal counsel.
• When required by law, court order, or formal legal process.
• To trusted third-party service providers bound by strict non-disclosure agreements who assist us in operating our business.

5. Data Retention

We retain personal information and case-related data only for as long as necessary to fulfill the purposes for which it was collected, and in strict accordance with legal, regulatory, and professional retention guidelines.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data held by us. Please contact us directly to exercise these rights.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Email: info@triageforensics.com.au